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Associate Account Manager - Croatian Speaking (PGA)
The Associate Account Manager's (AAM) primary responsibility is to ensure that Expedia Group's hotel and property product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base (please note, this role does not require any travel or market visits).
In doing so, AAMs will also continuously work with Expedia Group's hotel and property partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.
This role is the foundation on which the Market Management team is based.
The team ensure that the Expedia Group brands' global customers always find the most suitable property for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia Group's full breadth of global traveler demand.
What you'll do:
By providing and analyzing data specific to their market, Associate Account Manager will work closely with hotel partners to:
- Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
- Secure promotional offers to support the brands' merchandising and marketing efforts
- Educate hotel partners on the self-service features available on Expedia Partner Central
- Re-establish relationships with dormant hotel partners
- Support demand generation
- Support research to identify properties not currently listed on the Expedia marketplace
Who you are:
- Bachelor's Degree; or equivalent experience (0-2 years of experience)
- Proficiency in Croatian and English language
- High impact personality:
intellectual agility, entrepreneurship, empathy in relationship, great teammate - Hungry, determined, motivated, willing to take action and results-focused
- Strong organization and time management skills, rigor, attention to detail
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
- Ability to effectively communicate to various levels and through a variety of communication channels
- Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins.
Also able to work independently - You can bridge and sustain solid partnerships based on mutual support through a collaborative style
- You can demonstrate the ability to work based on a variety targets, goals and/or strategic objectives set by leadership team
- You have an appetite for innovative technology, fast-changing business environment, data driven decision making.
You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:
IN, and others.
Expedia Group's family of brands includes:
Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2024 Expedia, Inc.
All rights reserved.
Trademarks and logos are the property of their respective owners.
CST:
2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams.
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