Who we are:
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
What you will do. A glimpse in your role:
We are seeking a highly focused, multifaceted Creative Project Designer with a strong sense of responsibility and ownership. This is a dynamic, fast-paced role ideal for someone confident working in busy production environments. This position is a key part of the Consumer Engagement Solutions team, responsible for dictating and managing the Traveller communications identity and assets across all Global Blue channels.
The role involves working cross-functionally across global regions (Europe, APAC, the Americas) and supporting internal stakeholders with multilingual design solutions across POS and Print, while also integrating video production and innovative AI-driven tools.
We are specifically looking for someone who has hands-on experience in design and production of the following:
- POS (Point of Sale) Materials:
Concept, layout, and production for in-store communication assets.
- OOH (Out Of Home) Campaign Materials:
Billboards, transit ads, airport displays, etc.
- Leaflet and Posters Design:
Full layout and visual structure for multilingual printed leaflets.
- Tax Free Forms:
Creative layout of communication posters and official Tax Free forms.
- Print Production Management:
- Oversee TFS (Tax Free Shopping) central production process via Galaxi, coordinating with the central print supplier to ensure timely and high-quality delivery.
- Video Making: Conceptualize, storyboard and edit video content tailored for various internal and external channels, enhancing the visual communication strategy
- Brand Identity:
Evolve and maintain the visual identity for Traveller communications across all print touchpoints.
- Design Execution:
Create assets and infographics that clearly explain complex services using intuitive visuals and layouts.
- Data-Informed Design:
Use performance data and user insights to inform creative decisions.
- Project Delivery:
Handle multiple projects and deadlines while maintaining design excellence.
- AI Integration: Desirable to have some familiarity with AI tools relevant to design.
Willingness to learn and embrace emerging technologies and functionality is essential.
Key competencies to empower your journey. You'll drive towards success if you have:
- Strong skills in print design
- Excellent layout and typography skills (especially for leaflets and multilingual content)
- Brand identity development
- Prototyping and concept development
- Illustration skills a plus
- Ability to manage fast-paced production cycles
- Print production expertise and working with print suppliers & systems (e.g., Galaxi)
- Video editing and production skills (Highly desirable)
- Openness to learn and apply AI tools in design workflows
Software and tools:
- Adobe suite (InDesign, Illustrator, Photoshop - essential)
- Figma
- Microsoft Office Suite
Business Knowledge/Educational Background
- Excellent Adobe Creative Suite skills
- Creative flair with meticulous attention to details
- Good knowledge of Microsoft Office Suite
- Fluent in English (verbal and written), other languages desirable
- Knowledge of print production workflow and management software
Together, we go further:
At Global Blue, you'll enjoy:
- Hybrid work flexibility: Two days in the office and three from home.
- Hands-on learning in luxury retail, technology, and data-driven marketing.
- Fun team-building activities, workshops, and social events.
At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.
Feels like you? Explore further!
Let's write the future together: apply now ***/External/jobs