We have an exciting opportunity available for a highly motivated and experienced National Key Account Manager to manage and develop relationships with some of the largest national restaurant chains! This position lies within the Italian Sales team, where you'll be working in a successful team, always trying to reach the next level and to make a difference at Kraft Heinz!
You'll be reporting into the Sales Manager A way From Home, taking ownership of the Chains Channel and acting as a pivotal player in building positive relationships with the key stakeholders and growing the degree of trust and customer satisfaction.
In brief, you will be responsible for:
- Leading and Growing Chains Customers across Italy (Customers mainly based in the North of the Country) maintaining, elevating and strengthening our key relationships with them and playing a key role in influencing customer satisfaction;
- Negotiation & Contract Closing:
Lead commercial negotiations with decision-makers at restaurant chains, managing contracts and optimizing pricing and service conditions. - Being proactive in finding new Prospects and New Opportunities to address.
- Post-Sales Relationship Management:
Ensure customer satisfaction by resolving issues quickly and proactively and maintaining a high level of service. - Developing Chains channel through Marketing and Trade Marketing activities.
- Developing the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, and campaign developments) and implement it for the assigned customer accounts.
Qualifications
Hard Skills
- College Degree
- Previous Experience:
At least 3 - 6 years of experience in Sales roles, preferably in the food & beverage sector.
Experience managing restaurant chains as a National Account Manager or having held roles in Sales or Procurement within restaurant chains will be considered a valuable asset. - Sales & Negotiation Skills:
Strong negotiation and relationship management skills with high-level clients. - AFH Industry Knowledge:
In-depth knowledge of the Away from Home dynamics, procurement processes, and purchasing policies. - Great Team Worker
- Ownership attitude, push to learn through new challenges and capability to get results and lead independently of age/role.
- Data-driven and analytical approach.
- High proficiency in English.
- Advanced Excel and PowerPoint Skills.
Professional Attributes
- Communication Skills:
You'll easily be exposed to senior management, no matter your level.
Therefore, it's relevant you have excellent interpersonal skills, to deal with all kinds of different stakeholders. - Ability to Simplify:
We like to keep it simple.
And to execute fast.
Simplification will be highly appreciated when you provide simple solutions dealing with sophisticated challenges. - Commercial Sense:
You're always seeking for opportunities to expand your business and build more savings, while over delivering your targets. - Analytical:
We're a very data-driven company.
You know how to translate sophisticated data into a simple solution with your analytic attitude. - High pressure:
You don't get easily stressed by pressure, on the opposite, a fast-paced and dynamic environment is what keeps you energized.
What we offer you
At Kraft Heinz, we're not afraid to think differently.
Embrace new insights.
Dream big.
It all comes down to the way we empower our people to own their work.
It's true:
Our employees are our competitive advantage.
As part of the Kraft Heinz family you're supported to grow and achieve.
You're recognized and rewarded for outstanding performance at every level.
You're given the opportunity to leave your mark and build legacies.
But you won't do it alone.
This is where our values and teamwork thrive and collaborative spirit fuels every day.
A daring employer; where each employee is top of mind.
A fast career track like only few other companies can match.
A permanent contract; for we believe in doing big bets on people.
There's always room for new insights; if you have an excellent idea, please let us know, and we can set it in action!
Location
North of Italy preferably Milan.
Please note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.
Location(s)Milano
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Kraft Heinz is a global food company with a delicious heritage.
With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch.
We're on a mission to disrupt not only our own business, but the global food industry.
A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity.
We also believe in being good humans, who are working to improve our company, communities, and planet.
We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
WHY US
We grow our people to grow our business.
We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.
Good isn't good enough.
We choose greatness every day by challenging the ordinary and making bold decisions.
All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent.
We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career.
Because great people make great companies, and we're growing something great here at Kraft Heinz.
INCLUSION MATTERS TO US
Everyone is welcome at our table.
In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.
Doesn't matter who you are, where you're from, or who makes your heart sing.
We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.
We're committed to:
- Hiring and growing talent from diverse backgrounds and perspectives.
- Growing our Business Resource Groups - vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.
- Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.
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