About Four Seasons:
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.
We currently have an amazing opportunity for a Commis Pool & Bar Attendant to join our team at the San Domenico Palace Taormina, a Four Seasons Hotel.
About Four Seasons Hotels and Resorts
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Our Company Values are much more thana program or a policy; they define who we are and guide the decisions we make.
The guiding principle of our Company is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About San Domenico Palace Taormina, a Four Seasons Hotel
One of the world's most legendary hotels, San Domenico Palace invites you to embark on an epic journey into history.
With origins dating back to 1374, this classic Dominican convent was expanded in 1896 to become a hotel, featuring a new building designed in liberty style.
For more than a century, San Domenico Palace has welcomed the world's most illustrious guests - from Oscar Wilde and King Edward VIII to Elizabeth Taylor, Audrey Hepburn and Sophia Loren.
Now, as Four Seasons, this iconic hotel begins a new era, delivering the highest standards of personalized service.
About the role:
As a Pool and Bar Attendant you will ensure guests are living a memorable experience within the hotel and by the pool area.
You will proactively greet guests offering assistance with seating arrangements, informing them of all pool policies and specific pool features.
You will be attending guest needs and requests, being highly visible in the operation, providing an expertly service experience, clearing and resetting loungers and sunbeds, offering amenity services and clean towels.
Reporting to the Restaurant Manager of the Anciovi Restaurant, you will be responsible for delivering exceptional service and attention to our guests through providing beverages and snacks.
You will be communicating guest orders to the bartender, taking care of any special requests, anticipating guests' needs, ascertaining satisfaction, and offering suggestions
What you will do
- Provide guests with a level of service in keeping with Four Seasons standards including:
pick up, stock, restock, and drop off towels, juices, fruits and other amenities needed. - Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports.
- Conduct all opening procedures including obtain pool keys, unlocking all cabinets, setting up amenities and organizing pool towels.
- Serve and clear beverage items in an unobtrusive and professional manner.
- Assist guests in seating, offering towel, and informing them of amenities, hotel information and food and beverage service.
- Wipe down, set up and move, when necessary, all pool deck equipment.
What you bring
- High School education or college degree preferred.
- You will have previous experience in a similar role within a luxury resort/hotel.
- The ability to walk up for up to ten hours per day in a warm climate.
- Food and beverage knowledge is a must.
- You should be well familiar with all HACCP rules, with allergens, and have a lifeguard patent.
- Excellent reading, writing and oral proficiency in the English and Italian language.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Dry Cleaning for Employee Uniforms
- Meals available at our Employee Restaurant
- Employee Experience initiatives:
from annual themed employee party to many ESG events throughout the year - Employee Recognition Programs
- Opportunities to build a successful career with global potential
Schedule & Hours:
- This is a full-time position
- The candidate must have a flexible schedule and work also on weekends and holidays.
This position is based at the San Domenico Palace in Taormina and the contract is seasonal.
You must possess the legal right to work in Italy.
•