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Company:
Next Ventures
Location:
GB -
england
Posted: April 26, 2025
We are looking for a highly skilled BSS Architect, you will be playing a crucial role in driving the Customer Order Management solution within BSS area to enhance operational efficiencies and customer experience.
The candidate will bring a solid understanding of BSS technologies and integration of these systems within an enterprise telecom environment.
Key Responsibilities:
Create the design of Customer Order Management (COM) systems and processes, Ensure seamless integration of COM systems with other Business Support Systems (BSS) You will work closely with internal teams (IT, Operations, Customer Service, etc.) and third-party vendors to align COM solutions.
Evaluate the areas in the current COM/SOM processes to design the to be to eliminate issues, reduce errors, and enhance order processing efficiency.
Experience:
5+ years of experience working with BSS and Customer Order Management (COM) systems Proven experience in managing and optimizing COM processes, including order entry, tracking, fulfilment, and post-delivery customer support.
Hands-on experience with BSS platforms, including CRM & provisioning systems.
Strong understanding of end-to-end customer order management workflows and integration with other BSS components.
Good knowledge in eTOM process and TM Forum frameworks and APIs Certifications in; TOGAF, BSS or COM technologies are a bonus! This position offers the opportunity to work with one the UK's largest telecommunications companies! If you have the required competence or if you know someone that may be interested, please contact me at:
with your CV or share your contact details for an introduction.
The candidate will bring a solid understanding of BSS technologies and integration of these systems within an enterprise telecom environment.
Key Responsibilities:
Create the design of Customer Order Management (COM) systems and processes, Ensure seamless integration of COM systems with other Business Support Systems (BSS) You will work closely with internal teams (IT, Operations, Customer Service, etc.) and third-party vendors to align COM solutions.
Evaluate the areas in the current COM/SOM processes to design the to be to eliminate issues, reduce errors, and enhance order processing efficiency.
Experience:
5+ years of experience working with BSS and Customer Order Management (COM) systems Proven experience in managing and optimizing COM processes, including order entry, tracking, fulfilment, and post-delivery customer support.
Hands-on experience with BSS platforms, including CRM & provisioning systems.
Strong understanding of end-to-end customer order management workflows and integration with other BSS components.
Good knowledge in eTOM process and TM Forum frameworks and APIs Certifications in; TOGAF, BSS or COM technologies are a bonus! This position offers the opportunity to work with one the UK's largest telecommunications companies! If you have the required competence or if you know someone that may be interested, please contact me at:
with your CV or share your contact details for an introduction.
Read the full job description and apply online on the recuiter's web-site
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