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Company:
myGwork
Posted: May 16, 2025
This job is with Johnson & Johnson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ***
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales - Surgeons (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Madrid, Spain
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at ***/medtech
The Clinical Support Specialist will provide comprehensive technical support for medical product sales across both new and established accounts, collaborating with the sales team to achieve sales objectives and enhance market penetration.
Responsibilities:
Deliver technical and clinical support to physicians, nurses, and other medical professionals regarding company products and services.
Assist the sales team in preparing and delivering impactful sales presentations to customers.
Demonstrate the correct usage of products to customers, ensuring clarity and understanding.
Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.
Evaluate, diagnose, and repair malfunctioning equipment in response to service calls, ensuring timely resolutions.
Provide technical support for upgrades and special service initiatives, aiding field service operations.
Develop customer- and product-centric technical packages and documentation.
Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.
Respond to customer inquiries and provide information as needed.
Facilitate the understanding of clinical trial data to support customer education.
Qualifications
Bachelor's degree in biomedical engineering, electronics, or a related field, with a preference for specialization in physiology
Fluent in English
Exceptional oral (including group presentations) and written communication skills, complemented by strong organizational and time management capabilities
The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships
Analytical thinking and problem-solving skills
Results-oriented mindset with a focus on achieving goals
Strong communication and presentation abilities
Teamwork and collaborative spirit
High level of integrity and professionalism
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ***
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales - Surgeons (Commission)
Job Category:
Business Enablement/Support
All Job Posting Locations:
Madrid, Spain
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at ***/medtech
The Clinical Support Specialist will provide comprehensive technical support for medical product sales across both new and established accounts, collaborating with the sales team to achieve sales objectives and enhance market penetration.
Responsibilities:
Deliver technical and clinical support to physicians, nurses, and other medical professionals regarding company products and services.
Assist the sales team in preparing and delivering impactful sales presentations to customers.
Demonstrate the correct usage of products to customers, ensuring clarity and understanding.
Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.
Evaluate, diagnose, and repair malfunctioning equipment in response to service calls, ensuring timely resolutions.
Provide technical support for upgrades and special service initiatives, aiding field service operations.
Develop customer- and product-centric technical packages and documentation.
Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.
Respond to customer inquiries and provide information as needed.
Facilitate the understanding of clinical trial data to support customer education.
Qualifications
Bachelor's degree in biomedical engineering, electronics, or a related field, with a preference for specialization in physiology
Fluent in English
Exceptional oral (including group presentations) and written communication skills, complemented by strong organizational and time management capabilities
The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships
Analytical thinking and problem-solving skills
Results-oriented mindset with a focus on achieving goals
Strong communication and presentation abilities
Teamwork and collaborative spirit
High level of integrity and professionalism
Read the full job description and apply online on the recuiter's web-site
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