Posted: May 6, 2025
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
Are you a driven salesperson, a real 'hunter', looking to make an impact at a ground-breaking tech company, powered by the world's largest online travel platform? This is an exciting opportunity to be part of our brand new "New Partner Team" being set up in our Madrid office.
The Associate's primary responsibility is to assist in the set-up and onboarding of conventional lodging properties within their assigned territory. You will help them maximize the production potential from their participation in the Expedia marketplace by smartly leveraging the power of Expedia Group's unique data insights. Calling leads and educating Expedia's UVP to potential properties who have not worked with us will be the primary activity of this role.
This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that our global customers always find the most suitable hotel for their dream trip wherever they want to go and that our hotel partners can effectively, efficiently and throughout the year, reach our full breadth of global traveller demand.
What you'll do:
Execute on high-value conventional lodging leads from fresh leads and untouched opportunities within target markets as assigned by the distribution engine
Build the portfolio of hotel partners by introducing prospective partners to Expedia and facilitating their onboarding process
Educate partners on how to offer competitive hotel products (content, rates and availability) to be consistently optimized on the Expedia sites
Advise partners on additional lodging rates and availability information regarding high demand and compression periods
Employ active listening during conversations with potential partners to adapt responses to local market conditions and partner needs
Share best practices within the team in order to achieve overall team targets
Continuously promote and develop hotel partners' high engagement with Expedia's full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities Self-service tools (Expedia Partner Central)
Once property is live on our sites, carry out follow-up calls with new partners to answer questions and help maximize partners' potential
Who you are:
Bachelor's Degree; in a related field or equivalent related professional experience
1-2 years relevant work experience, commercial experience is a plus
Proficiency in English + at least one additional European language and/or Arabic
At least 90% of the time will be executing on leads with <10% travel (market visits or industry events)
Drive for Results
High-impact personality: intellectual agility, compassion in relationships, phenomenal teammate
Hungry, driven, motivated, willing to take action and results-focused
Organization and time management skills, rigour, attention to details
Persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Strategy Execution
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by TPG leadership team
Relationship Management
Relationship builder; earns the confidence of others;
Bridges and sustains solid partnerships based on mutual support through a reciprocal style
Solution Alignment
Appetite for innovative technology, fast-changing business environment, data-driven decision-making
Demonstrates problem-solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement action plans based on the data
Written & Spoken Communication, Listening and Influencing
Presents ideas and directives clearly and persuasively
Ability to optimally communicate to various levels and through a variety of communication channels
Ability to handle objections over the phone and cold calling
Open to feedback through shadowing and lab process for continuous improvement
Build & Maintain Teams
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals
* Relocation assistance is not provided *
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Read the full job description and apply online on the recuiter's web-site
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