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Location: CA - Winnipeg
Category: Sales
Posted: May 11, 2025
Client Relations ManagerDepartment:
SalesLocation:
Winnipeg, MB and beyondManager:
General ManagerReview Period:
Semi-annuallyStarting Salary:
$50,000/yearThis is a salaried role with bi-weekly pay and health benefits after 3 months of employment.Bonus opportunities are available based on individual performance and company growth, with clear paths for advancement as we expand into new markets.About Pinnacle Event RentalsPinnacle Event Rentals is a full-service event infrastructure company based in Manitoba, serving clients across Canada.
We specialize in high-quality event rentals - from tents, staging, and furniture to luxury washrooms, signage, and full-scale event logistics.
Whether it's a wedding, corporate gala, trade show, or festival, we deliver the infrastructure and the team to make it happen.We're known for being reliable, fast, and easy to work with.
Our brands - including VIP Portable Washrooms, Graphic Factory, and Limitless Events - are built to support every part of the event experience.In 2025, we're opening a second location in Winnipeg to support our growing client base and better serve large-scale events across the Prairies.At Pinnacle, we believe in doing things right:
with safety, integrity, and unmatched service every time.ObjectiveThe Client Relations Manager drives growth through client acquisition, market development, and relationship management.
This role balances strategic planning and operational oversight, including managing the Rental Coordinator, to ensure an exceptional client experience from initial inquiry through execution.Working ScheduleThis is primarily an office-based role with in-person sales calls and client communication.Monday to Friday, regular business hoursHybrid:
3 days in-office, 2 days WFH (after 90-day training)WFH may shift based on client or event needsEvening/weekend work may be requiredWFH is a privilege and may be revoked based on performanceCore DutiesAdvise clients confidently on Pinnacle's inventory and servicesIdentify and secure new business opportunitiesOversee the Rental Coordinator and ensure customer service standardsMaintain client relationships through proactive site visits and communicationAssist operations on-site during events when neededCollaborate on tailored rental solutionsDevelop and execute strategic sales plansRepresent Pinnacle at events and trade shows across North AmericaWork with marketing on campaigns and materialsMaintain CRM accuracy and generate reportsTrack and report on key sales/service KPIsResponsibilitiesGenerate quotes, proposals, and contracts with internal teamsClose deals to maximize revenue and client satisfactionProvide on-site event support for logistics and client expectationsSupport onboarding and transition from sale to executionAssess and improve the client experienceShare client feedback and market trends with leadershipMonitor project budgets and timelines when neededExpectationsStrong interpersonal and communication skillsHighly organized, self-motivated, detail-orientedWilling to support operations during peak timesAble to travel locally/regionallyProficient in CRM and Google SuiteQualificationsRequired:
Class 5 driver's license2+ years sales or business developmentCan lift 50 lbs occasionally for site visits or setupsExperience in supervision or leadershipComfortable managing customer service and operationsPreferred:
Event rentals or hospitality experienceLogistics knowledgeEducation in business, marketing, or related fieldPlease submit Resumes to ***
Read the full job description and apply online on the recuiter's web-site

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