Executive Assistant

Raffi Jewellers is home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece.
We love being in the business of creating cherished memories and forging lifelong relationships with our guests. We are honoured to play a small role in your special occasions. And we vow to do everything we can to help elevate special moments to the exceptional. Our Team embodies our core values, professionalism , integrity and care . They provide exceptional assistance to each of their clients by developing their product knowledge and building a meaningful rapport with clients.
Raffi Jewellers operates in 2 locations at our Flagship Boutique in Cambridge and in Conestoga Mall in Waterloo

Your Impact:
In this role, you will serve as a trusted partner to senior leadership, ensuring smooth day-to-day operations through expert calendar management, travel coordination, communication handling, and project support. Your professionalism, adaptability, and dedication to excellence will contribute directly to the continued success and reputation of Raffi Jewellers.

Core Responsibilities:
Organize and prioritize the CEO's calendar
Schedule meetings, appointments, and travel
Screen calls and emails for the CEO
Draft and proofread internal and external communications
Represent the CEO in communications when appropriate
Prepare agendas and briefing materials
Take meeting minutes and track action items
Coordinate logistics for board meetings or high-level discussions
Book domestic and international travel, and manage itineraries, expenses, and accommodations
Occasionally travel with the CEO as needed to assist on-site
Help drive strategic projects by tracking deadlines and key initiatives and following up with teams
Coordinate cross-departmental efforts at the executive level
Handle highly sensitive information with absolute discretion
Manage confidential files, contracts, and legal documentation
Assist in drafting or reviewing legal letters and contracts
Act as a bridge between the CEO and internal/external stakeholders
Support executive team communications and culture-building initiatives
Occasionally assist with HR, finance, or operations-related matters
Other duties as assigned

Qualifications:
Bachelor's degree preferred, though relevant experience may be considered
Minimum 2 years' experience supporting a CEO or C-level executive
Strong written and verbal communication skills
Proficient in drafting professional correspondence, legal letters, and reviewing contracts
Ability to serve as the right hand to the CEO with a high level of trust and autonomy
Must be polished and professional, yet down to earth
Dedicated, hardworking, and reliable
Available to work Saturdays, with Sundays and Tuesdays off.
Able to travel with CEO as required
Retail industry knowledge is an asset
Bilingualism (French/English or other) is a strong asset

The Benefits:
Professional, sophisticated environment where team members learn and grow with extensive training programs.
Employee discount.
Employee health benefits paid for by Raffi.
In-house gourmet coffee.
On-site parking available.

Join a team providing exceptional service to their discerning clientele while growing your career in the exciting world of luxury retail!

Raffi Jewellers promotes fair and equitable recruitment practices. Accommodations are available upon request for Candidates with disabilities taking part in the recruitment process.