Sr Operations Coordinator

DESCRIPTION

Have a background in building reports? Looking for a job with career progression opportunities? Have a desire to be innovative with your tech skills? If yes, we'd love to have you join our team!

The Sr. Operations Coordinator is responsible for the operational support of a client, including responsibility for reporting, data collection, survey setup, and other adhoc requests. The Sr. Operations Coordinator will lead standardized report design, automation and data administration. They will leverage business and market relevant information to make data-driven decisions that allow Mosaic to achieve its sales and marketing objectives and quickly adapt tactics. They will play a key role in evolving and growing the data-driven discipline within our team and contribute to our shared success.

RESPONSIBILITIES

The incumbent(s) in this position should exhibit Acosta Group's 8 Ways of Working:

1. Owner's Mindset - We think, act, and make decisions like we own the company.

2. Progressive and Disruptive - We look to the future and proactively launch solutions to help our clients prepare for it.

3. Deliver Results, and on our Commitments - We are performance-based, equitable, and inclusive culture; we deliver what we promise.

4. Talent Obsessed - We believe we need to transform in order to grow, we help associates adjust and thrive with the change.

5. Client and Customer Focused - We are strategic advisors who act in our clients' and customers' best interests.

6. Embrace Change - We believe we need to transform in order to grow; we help associates adjust and thrive with the change.

7. Collaborate internally and with Clients - We find ways to work inclusively to elevate solutions and help clients benefit from our broad capabilities.

8. Debate in huddle, all-in on running the play - We encourage diverse and inclusive viewpoints in planning but expect alignment once a decision has been made.

Essential Functions of this Position (list in order of most important to least important):

• Work with leaders to build and maintain field and client performance measurement tools (scorecard, reports, key performance indicators, etc. ) using advanced IT technology such as PowerBI, SQL, Python, and Google Cloud

• Collect, inspect, cleanse, and transform complex data sets

• Manage data management systems, online set-up of surveys, scheduling, ensuring all operational tasks are executed

• Compile and analyze weekly program results; utilize information to make recommendations that drive results on the program

• Consolidate and streamline processes to ensure maximum efficiencies are realized

• Remain informed on latest data trends, practice and process

• Self-diagnosing issues and formulating solutions

• Other duties as assigned

QUALIFICATIONS

Minimum Education Requirements:

• A Bachelor's degree in Economics, Business, Statistics, Computer Science, STEM, or related quantitative field, or equivalent practical experience

• Bilingual in Spanish/English preferred

• 1-3 years of relevant professional experience

• Experience in cleaning, transforming, and visualizing large data sets using software

• Intermediate SQL knowledge

• Analytical skills required - detailed data-analysis and comprehensive follow-up needed

• Outstanding organizational skills, attention to detail, project coordination skills, and prioritization of tasks.

Knowledge, Skill and Ability Requirements:

• Excellent communication skills, with the ability to interact comfortably with peers and leadership both internally and externally

• Professional attitude working in an office environment

• Must have previous data blending, data reporting and analysis experience with strong use of Excel and Power BI at an advanced to expert level; including working knowledge of simple and complex formulas, pivot tables, measures, and visualizations

• Ability to execute standard measurement strategies within a project

• Strong analytical and critical thinking with the ability to disseminate insight from large datasets

• Meet tight deadlines, prioritize workloads and achieve results in a fast-paced, dynamic environment

• Develop understanding of all areas of Mosaic business to find new opportunities for Operations

• Proven ability to timely complete projects and achieves results in ambiguous work environment

Mosaic North America is an Equal Opportunity Employer

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
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As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.
US: /acosta. jobs/privacy-policy-us/
Canada: /acosta. jobs/privacy-policy-ca/
We are an equal employment opportunity employer.

Mosaic is part of Acosta Group. To learn more about Mosa.