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Company: Havas CX Canada
Location: CA - Ontario - Toronto
Category:
Posted: May 6, 2025
Do you like to tackle complex problems and produce creative solutions? Come and join a lively bunch of creatives and techies at Havas CX!
Who you are :
Curious: Interested in learning and understand different industries and verticals as you work with different clients
Flexible: Comfortable customizing your approach and deliverables to suit our clients' unique needs
Hands on: Working side by side with your project team, and taking the lead on delivering complex projects
Invested: Suggesting and spearheading internal projects to improve our UX practice
Entrepreneurial: Always on the look out for better ways to delivery for our clients, and keen on contributing to new business efforts across the agency

Responsibilities:
As a UX Lead you will oversee the delivery of UX design and strategy projects, contributing to planning the overall approach to the work, conceptualizing UX strategies and solutions, and working with a multi-disciplinary team to bring your ideas to fruition. You will work across multiple different project types, including user research, experience strategy, north star visions and prototypes, and end-to-end product design delivery.

UX Lead responsibilities include:

Partnering with project managers and other discipline leads to plan project delivery approach and set up Design Ops for your projects
Planning and executing quantitative and qualitative user research
Planning and facilitating workshops and design sessions
Creating a holistic experience design strategies across journey phases, user segments, and channels
Conceptualizing design solutions based on strategic recommendations
Designing information architecture, task flows, wireframes, and other UX documentation for internal and external development teams

Qualifications:

Experience:
~8+ years of UX design experience in Agency or consulting
~ University degree or certification in information architecture, HCI, human factors/ergonomics, user experience design, interaction design, or related field
~ Portfolio of work including both marketing/content related projects and complex, interaction-rich interfaces, and experience strategy documentation (e.g. personas, user journeys, etc.)
~ Proficient experience in using Figma, Sketch, Invision, Axure, Adobe suite , or related
~ Experience creating new products, apps, or sites from the ground up
~ User research and usability testing experience
~ Comfort with interpreting qualitative and quantitative data sources
~ Superior communication and presentation skills (verbal and written)
~ Excellent organizational abilities and attention to detail
~ Experience coordinating work and mentoring other UX designers within project teams
~ Experience estimating project work effort and contributing to new business initiatives (e.g. RFP responses, proposal decks, etc.)
~ Direct experience working with a multi-disciplinary team

You should have familiarity with the following:

Responsive and adaptive design concepts and practice
Accessibility and inclusive design standards
Design for mobile devices, e-Commerce, content management (cataloguing, taxonomies, template design)
Creating and maintaining design systems
Content strategy
Service design
Read the full job description and apply online on the recuiter's web-site

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