Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.
Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.
Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world's best-trained consultants in 55 countries.
The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India.
TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
•Good years of experience as Business System Analyst- not looking for BA but BSA who can work closely with Technology partners
•He has knowledge of Contact center and specifically workforce management and data/reporting initiatives experience as BSA Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
•Requirement Gathering, Elicitation etc.,
•Working knowledge of JIRA, Confluence, MS Visio and other BSA tools.
•Working in Agile Way.
•Author User Story, Facilitate Product Backlog grooming sessions, Acceptance Criteria Work on creating SRS, Design documents using UML Diagrams
•Knowledge of SQL Work
•Experience in investigating, analyzing, and estimating system applications in a large integrated solution environment.
•Able to prioritize requirements, change requests for Business and work with Project team/Scrum Master in determining how best to address them
•Work closely with Tech Stakeholders and PO; Identify risk and mitigation plans
•Working knowledge of JIRA, Confluence, MS Visio and other BSA tools.
Tata Consultancy Services Canada Inc.
is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).
Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS.
Candidates that meet the qualifications for this position will be contacted within a 2-week period.
We invite you to continue to apply for other opportunities that match your profile.