Return-to-Work Specialist

EMPLOYER:
Workplace Safety and Insurance Board

JOB DESCRIPTION:

Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for part of the duration of this position. The WSIB model mixes working from home, office and field.

About the Workplace Safety and Insurance Board (WSIB)

We're here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

Position Title:
Return-to-Work Specialist (Hybrid)

About the role:

Lead return-to-work (RTW) activities for cases at risk in order to drive RTW outcomes. Ensure suitable and sustainable RTW outcomes are achieved through customized coordination of the right services at the right time, and by applying a customer-centric approach. Achieve optimal outcomes and promote leading RTW practices through the delivery of innovative and specialized services.

On a practical level, you would:

• Provide information to the injured/ill person and their employer on the return-to-work process as well as educate both of the workplace parties on their rights and obligations.
• Identify issues that present obstacles to the return-to-work and the intervention(s) required to overcome them and achieve positive return-to-work outcomes.
• Help the injured/ill person and their employer to develop a plan for their return to their pre-injury job - with or without accommodations.
• Provide expert advice, vocational rehabilitation planning, and support for the injured/ill person and their employer in coordinating their return-to-work, which may include further accommodations and/or transition to a different job with their employer or with a new employer if necessary.

Major Duties & Responsibilities:

• Represent, Promote and Cultivate WSIB's leading Return-to-Work Brand through:
  
• Representing WSIB and acting as Brand Ambassadors, promoting WSIB's leading Return-to-Work Program.
• Professionally recommending, educating and applying evidence-based, internal and industry-supported leading practices that lead to optimal RTW outcomes and promote the prevention of injury/illness and disease.
• Maintaining collective and individual professionalization requirements pertaining to accepted WSIB credentials; this includes obtaining the CDMP certification within the first two years of WSIB employment.
• Apply a customer-centric approach, educate workplace parties and customers on:
  
• Disability management, return-to-work principles and leading practices, the benefits of early and safe RTW.
• Evaluate, assess and interpret case needs by:
  
• Gathering information through a disability management lens, using a holistic approach and working in collaboration with internal and external customers.
• Planning, making and communicating decisions by:
  
• Collaborating with internal and external customers, representatives, health care community partners and related providers/resources.
• Manage, Monitor and Secure ongoing sustainability of RTW planning through:
  
• Establishing a customer-centric follow up system to oversee goal-oriented plans.
• Perform required functions for caseload and RTW Plan management including:
  
• Implementing an effective documentation and follow up system to ensure optimal caseload management.
• Perform other related duties as assigned or required.

Job Requirements

Education

• University degree at the undergraduate level with a specialty focus in one of the following.
• Certified Disability Management Professional (CDMP) or completion of CDMP certification within the first two years of WSIB employment in the Specialist, Return to Work Program position.

Experience

• One year and six months prior experience in return to work, disability management, vocational rehabilitation or alternate dispute resolution.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

To apply for this position, please submit your application by the closing date on the WSIB career portal:

/wsib.ca/en/careers

START DATE:
03/01/2024