Mining Performance Solutions Analyst

Toromont Cat is looking for a Mining Performance Solutions Analyst! To support the Mining fleet through maintenance, operations and parts teams by focusing on continuous improvement projects.
To also be a liaison between the customer and Toromont on product support issues.

As a Mining Performance Solutions Analyst, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority.
• Working for the best in class equipment dealer and with the premium Caterpillar brand.
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success.
• Competitive total rewards including wages, benefits, and premiums (as eligible).
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada.

In a typical day, YOU will:

• Analyze and evaluate customer fleet availability and maintenance costs versus performance benchmarks and provide recommendations to the customers in order to reduce the operating cost of their Cat equipment.
• Work in conjunction with the corporate mining division team to identify and jointly develop recommended action plans for the enhancement of parts & service delivery to our customers.
• Work directly with Toromont and customer site teams to act and support the implementation of the recommendations made through the above functions.
• Monitor and adjust recommended component replacement and change out periods based on condition monitoring, maintenance practices, SOS results and machine application.
• Produce monthly fleet performance report for customer site summarizing maintenance KPI, Parts delivery, Toromont cost reducing initiatives and fleet operational performance.
• Work in conjunction with the mining technical communicator to monitor product problems, document machine modifications, ensure compliance with customer and government laws and regulations and develop operator and maintenance training programs.
• Track and trend wear products such as GET, Buckets, Undercarriage and make recommendations on product types based on application and wear trends.

Must-haves for this role:

• Post-secondary education with a technical focus or an applicable Technician Licence.
• Mechanical expertise with knowledge of basic equipment systems and the underground mining process.
• A valid Driver's Licence and clean Driver's Abstract.
• Willing and able to travel to customer sites as required in a rotation position.

About Toromont Cat:

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.
At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience.
Through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family.
Your success is our success!