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Location: CA - Ontario - Guelph
Category: Sales
Posted: May 18, 2025

Spécialiste des comptes (HYBRIDE)

La manière de travailler et le mode de vie varient d'une personne à l'autre.
Nous nous sommes engagés envers le fait de combiner le travail au bureau, sur le terrain et à domicile.
Vous disposez d'une certaine flexibilité quant au lieu et à la manière de travailler, ce qui vous permet de concilier votre vie personnelle et vos objectifs professionnels.

Nous sommes là pour aider.
Lorsqu'une personne subit une lésion professionnelle ou contracte une maladie au travail, nous réagissons rapidement pour lui fournir des prestations pour perte de salaire, une protection médicale et du soutien en vue de son retour au travail.
Nous sommes financés par les entreprises, auxquelles nous offrons une assurance collective sans égard à la responsabilité et l'accès à des renseignements sur la santé et la sécurité concernant les divers secteurs d'activité.
Nous sommes l'un des plus grands organismes d'assurance en Amérique du Nord, couvrant plus de cinq millions de personnes dans plus de 300 000 lieux de travail en Ontario.
Pour en savoir plus, visitez wsib.ca/fr.

Sommaire de l'emploi:

Fournir un service très adapté, précis et rapide, et rendre des décisions concernant des demandes de renseignements relatives aux comptes ayant été reçues de diverses sources, notamment le téléphone, la poste et les rapports, pour tous les employeurs.
Évaluer, expliquer et résoudre les demandes sur les comptes, et apporter les changements nécessaires aux comptes au fur et à mesure que les entreprises évoluent.

Tâches et responsabilités majeures

  1. Gérer, rendre et communiquer des décisions liées aux comptes des employeurs, notamment en ce qui a trait aux questions suivantes :
  • la détermination des obligations relatives à la protection lors de l'inscription et du classement des employeurs;
  • la gestion de la tenue des comptes;
  • la détermination, le traitement et la validation des gains assurables pour les employeurs;
  • le traitement de questions liées aux comptes des employeurs soulevées par des parties internes à la WSIB;
  • l'administration des décisions rendues par le TASPAAT;
  • Communiquer par téléphone, par écrit ou en personne toutes les décisions rendues aux parties du lieu de travail.
  • Informer et éduquer les parties du lieu de travail sur leurs droits et responsabilités aux termes de la LSPAAT.
  • Promouvoir les services en ligne et aider les entreprises à s'y abonner.
  • Tenter d'éviter ou de résoudre les différends.
  • Fournir des renseignements aux parties du lieu de travail sur les politiques et les processus de la WSIB.
  • Fournir aux employeurs de l'aide et un soutien de niveau 1 liés aux services en ligne.
  • Aviser les parties internes appropriées des anomalies détectées dans les activités ou le compte d'un employeur.
  • Participer à l'amélioration des processus et aux initiatives de meilleures pratiques.
  • Effectuer d'autres tâches connexes assignées ou requises.
  • Exigences de l'emploi

    Scolarité

    • Diplôme d'études postsecondaires (programme pouvant durer jusqu'à trois ans).

    Expérience professionnelle

    • Trois ans d'expérience en comptabilité, en finance, en marketing ou en service à la clientèle.

    Voici notre engagement envers l'équité, la diversité et l'inclusion:

    Nous respectons et valorisons la diversité de notre personnel.
    Nous faisons tout pour créer un environnement où les membres de notre personnel peuvent être à l'aise et où nos différences sont célébrées.

    La WSIB s'engage à être accessible et inclusive.
    Si vous avez besoin d'adaptations à n'importe quelle étape du processus de recrutement, veuillez nous le faire savoir lorsque nous communiquerons avec vous.

    Divulgation des conflits d'intérêts

    Les membres du personnel de la WSIB ont la responsabilité d'agir de manière éthique en tout temps afin de créer un milieu de travail respectueux.
    Les personnes candidates doivent donc divulguer toute circonstance qui pourrait entraîner un conflit d'intérêts réel, potentiel ou perçu.

    Renseignements sur la protection de la vie privée

    Nous tirerons des renseignements personnels de votre curriculum vitæ, de votre demande d'emploi, de votre lettre de présentation et de vos références.
    Ces renseignements seront utilisés pour évaluer et valider vos compétences.

    À titre de condition préalable à l'embauche, la WSIB exige que la personne candidate potentielle accepte de faire l'objet d'une vérification nominale de casier judiciaire à tout moment avant ou après son embauche.

    Pour postuler cet emploi, veuillez soumettre votre candidature au plus tard à la date de clôture.


    Read the full job description and apply online on the recuiter's web-site

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