Business Technology Specialist

At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships.
To add value to our company, and to our inspiring solutions we are currently looking to add to our team.
Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you! Location:
Mississauga, Hybrid Department:
IT Status:
Fixed term Contract Availability:
Immediate Position function:
Reporting to the Director of IT, Business Technology Specialist will serve as the bridge between business users and technology by working with stakeholders to identify and implement solutions to improve business performance through technology.
Scope:
The resource will be responsible for introducing innovative digital tools, and creating custom apps using low-code platforms including Microsoft Power Platform.
The role will involve assessing the technology needs of various business units, defining requirements, recommending and implementing suitable technology solutions, and providing ongoing support and optimization.
The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset.
Major tasks and duties:
Technology Assessment:
Work with business units to identify technology needs and assess existing systems.
Understand business processes and challenges to recommend appropriate technology solutions.
Solution Implementation:
Assist with the deployment and configuration of new technology solutions and systems.
Develop work with vendors and internal teams to ensure successful implementation and integration.
User Training and Support:
Conduct training sessions for end-users on new technologies, software applications, and best practices.
Provide ongoing support and guidance to ensure optimal use of technology resources.
Continuous Improvement:
Monitor the performance of implemented technology systems and gather feedback from users.
Identify areas for improvement and work on enhancing systems over time.
Documentation:
Create and maintain detailed documentation for all technology systems, including user manuals, configuration guides, and process documentation.
Security and Compliance:
Ensure that all technology solutions comply with organizational security policies and industry regulations.
Work with IT teams to implement necessary security measures and conduct regular audits.
Project Support:
Assist with technology-related projects, including system upgrades, migrations, and new implementations.
Collaborate with project teams to ensure project goals are met.
Data Analysis and Reporting:
Analyze system data to measure the effectiveness of technology solutions.
Generate reports and provide insights to business leaders to support decision-making.
Customer Service:
Deliver exceptional customer service by responding promptly to support requests, maintaining clear communication with users, and ensuring a positive experience.
KNOWLEDGE/SKILLS AND EXPERIENCE:
Strong technical expertise in software and hardware systems.
Excellent problem-solving and analytical skills.
Effective communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in project management tools and methodologies.
Knowledge of data analysis and reporting tools.
Post-Secondary Degree in computer science, business analysis or related field Ability to work in a global landscape Strong communication and presentation skills and full command of the English Language (Written/Spoken) About us At Caldic we value our team spirit, built on strong relationships and open communication.
You will be part of a community where you can always get support from experienced colleagues.
At the same time we encourage an entrepreneurial mindset:
you have the freedom to act and take initiative to bring your ideas to life.
At Caldic we want to give everybody the opportunity to make a difference.
Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic.
At Caldic we are the linking pin, connecting people, products and solutions for a better world.
But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact.
This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals.
Our tagline 'Because we care'underlines our commitment to our people, our business partners and our planet.
On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions.
Caldic is present in 19 countries in Europe, North America and Asia Pacific.
For more information, please visit .
Caldic Canada Inc.
is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon:
Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics.
Accommodations are available upon request for any candidate and/ or employee.