This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
FABSTATION
Location:
CA -
canada
Posted: May 23, 2025
Job description
Who We Are
Eterio Realties Inc., are the creators of FabStation, a software product that specializes in augmented reality, leveraging BIM models, for the construction industry. If this jargon means something to you or interests you, then read on…
What We Are Looking For
We are looking for a self-motivated Customer Success Manager (CSM) to be a representative of FabStation: ***/
- You are proficient with English and French languages.
- You are organized and have exceptional verbal and written communication skills
- You have a strategic mindset, focused on customer retention and upsell opportunities.
- You have strong onboarding abilities, ensuring customers quickly gain value from our product and processes.
- You have an entrepreneurial spirit and can adapt to a rapidly changing environment with attention to detail and the ability to work independently.
- You exude diplomacy, tact, and poise under pressure when working with customers.
- You are comfortable with travel and have a valid driver's license.
- You have demonstrated proficiency in learning and utilizing new technology platforms.
Where We Are
We are in Victoria, BC. This is a remote position with virtual on-boarding and travel required for hands-on on-site training sessions at our customer's production facilities.
Key Responsibilities
- Strengthen relationships with existing customers, focusing on retention, engagement, and expansion opportunities.
- Identify and execute upsell strategies to increase account value.
- Facilitate the onboarding of new customers and ensure they are set up for success with our product.
- Obtain an expert-level understanding of our products and stay updated on new developments.
- Understand customer needs and recommend optimal configurations of our products.
- Respond to customer inquiries using CRM best practices and track all interactions in Hubspot.
- Provide live and virtual training sessions to ensure adoption and proficiency.
- Gather customer feedback and collaborate with internal teams to enhance user experience and product offerings.
Work Experience
- 3-5 years of customer success, account management and onboarding experience.
- Exceptional English and French verbal and written communication skills.
- Proven track record in building and maintaining long-term client relationships.
- Strong negotiation, sales, and business development expertise.
- Demonstrated success in growing accounts and increasing sales.
- Expertise in onboarding clients onto technical products.
- Comfortable working independently and efficiently to meet deadlines.
- Preferred 3+ years of experience using or supporting construction technologies.
Other Requirements
- Post-secondary degree in business or a related field, or an equivalent combination of education and experience.
- Intermediate computer skills, including MS Office, CRM software, and other customer management tools.
- Valid driver's license and ability to travel as needed.
- Valid working visa required to work in Canada.
Join our team and play a pivotal role in driving customer success and business growth!
Job Types: Full-time, Permanent
Pay: $80,000.00-$95,000.00 per year including commission.
Supplemental pay:
- Commission pay
- Retention bonus
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Work from home
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Work Location: Remote
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Leader de processus Centre d'Excellence Systèmes Financiers
Company:
TES The Employment Solution Inc
Location:
CA -
QUEBEC CITY
Posted: May 23, 2025
Reference Code: 049863 • Tâches principales: • • Rédiger &coordonner la diffusion de l'information sur les améliorations, les mises à jour ou les nouveautés des processus &/ou systèmes financiers, aux membres de l'équipe & aux partenaires internes/utilisateurs. • • Conseiller &
read more...
Senior Mortgage Underwriter Hybrid
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Edmonton
Posted: May 23, 2025
Attendance Hybrid Job number 26548 Category Intermediate Professional Status: • Temporary 12 months Type of Contract Temporary Number of months 12 months Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 22-May-2025 Location: • Edmonton, Alberta City Edmonton
read more...
Spécialiste des données Python/Azure/Snowflake
Company:
CGI
Location:
CA -
Montréal
Posted: May 23, 2025
Être membre chez CGI vous permettra non seulement d'élargir votre champ de compétence sur plusieurs technologies, mais vous donnera également l'opportunité de conseiller nos clients d'envergure sur les technologies et méthodologies appropriées à leurs besoins. • Notre équipe est dynamique et
read more...
Techniciennes et techniciens en éducation spécialisée
Location:
CA -
Montreal
Posted: May 23, 2025
Vous rêvez d'une carrière stimulante et enrichissante vous permettant d'apporter votre soutien aux élèves à besoins particuliers? Venez faire la différence dans la vie de plusieurs élèves dans nos écoles ! • Le Centre de services scolaire de Montréal (CSSDM) recherche des techniciennes et des
read more...
Branch Administrator On-Site
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Victoria
Posted: May 23, 2025
Attendance On-Site Job number 26180 Category Professional Status: • Permanent Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 23-Apr-2025 Location: • Victoria, British Columbia City Victoria Province/State British Columbia Area of
read more...
Customer Service Representative Hybrid
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Winnipeg
Posted: May 23, 2025
Attendance Hybrid Job number 25741 Category Support Status: • Permanent City Winnipeg Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 01-Apr-2025 Location: • Winnipeg, Manitoba City Winnipeg Province/State Manitoba Area of Interest:
read more...
Production Worker
Company:
Agropur
Location:
CA -
City
Posted: May 23, 2025
Job Type: • RegularInvest in you. Join Agropur in Lethbridge as a Contract Production Worker! We Dairy You. • Working at Agropur in Lethbridge means choosing a committed employer who invests daily in giving its employees the means to develop professionally. It also means being part of a
read more...
Business Transformation Manager 16 month contract
Company:
BC Maritime Employers Association
Location:
CA -
Vancouver
Posted: May 23, 2025
The Business Transformation Manager plays a key role in ensuring that organizational projects and initiatives meet objectives on time and budget by increasing employee and stakeholder adoption and usage. • This role will focus on the people side of change, which involves preparing, supporting
read more...
Manager, Mortgage Retention Hybrid
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Edmonton
Posted: May 23, 2025
Attendance Hybrid Job number 26037 Category Manager Status: • Permanent City Edmonton Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 15-Apr-2025 Location: • Edmonton, Alberta City Edmonton Province/State Alberta Area of Interest: •
read more...
Equipment Analyst Hybrid
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Winnipeg
Posted: May 23, 2025
Attendance Hybrid Job number 26146 Category Professional Status: • Permanent Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 05-May-2025 Location: • Winnipeg, Manitoba City Winnipeg Province/State Manitoba Area of Interest: •
read more...
Professor in water treatment AP25-02-57820
Location:
CA -
Montreal
Posted: May 23, 2025
Professor in water treatment (AP25-02-57820) • Join INRS! • Institut national de la recherche scientifique (INRS) is a human-scale university-level institution dedicated to research and graduate training. Our organization, with its 700 employees, is dedicated to supporting innovation and
read more...
Senior Wealth Associate On-Site
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Vancouver
Posted: May 23, 2025
Attendance On-Site Job number 25501 Category Professional Status: • Permanent Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 20-Mar-2025 Location: • Vancouver, British Columbia City Vancouver Province/State British Columbia Area of
read more...
Operations Agent On-Site
Company:
NATIONAL BANK OF CANADA
Location:
CA -
Edmonton
Posted: May 23, 2025
Attendance On-Site Job number 25096 Category Support Status: • Permanent Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 21-Feb-2025 Location: • Edmonton, Alberta City Edmonton Province/State Alberta Area of Interest: • Operations A
read more...
National Director of Regions
Company:
Olymel
Location:
CA -
gta
Posted: May 23, 2025
POSITION TITLE: National Director of Regions • SHIFT: Day • STATUS: Full-time • LOCATION: Brampton - Sales Office, Toronto, Ontario, CA 012902 • Olymel is a leader in the agri-food industry, recognized for its commitment to innovation, quality and sustainable growth. We firmly
read more...
Manager, Engineering Field Technology
Company:
Canadian National Railway
Location:
CA -
Winnipeg
Posted: May 23, 2025
At CN, everyday brings new and exciting challenges. • You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. • We provide the kind of paid training and opportunities that long-term careers
read more...
Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide
Company:
Borgen Project
Location:
CA -
Swan River
Posted: May 20, 2025
Are you passionate about making a difference in the world? Look no further! • The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. • With 20 years of experience in the advocacy
read more...
Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
Company:
Borgen Project
Location:
CA -
Courtenay
Posted: May 20, 2025
Are you passionate about making a difference in the world? Look no further! • The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. • With 20 years of experience in the advocacy
read more...
Senior Wealth Associate On-Site
Company:
National Bank
Location:
CA -
Vancouver
Posted: May 23, 2025
Attendance On-Site Job number 25501 Category Professional Status: • Permanent Type of Contract Permanent Schedule: • Full-Time Full Time / Part Time? Full-Time Posting date 20-Mar-2025 Location: • Vancouver, British Columbia City Vancouver Province/State British Columbia Area of
read more...
Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
Company:
Borgen Project
Location:
CA -
Fort McMurray
Posted: May 20, 2025
Are you passionate about making a difference in the world? Look no further! • The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. • With 20 years of experience in the advocacy
read more...
Product Manager, Group Retirement Savings
Company:
Empire Life
Location:
CA -
Ontario
Posted: May 21, 2025
Product Manager, Group Retirement Savings Location: • Hybrid - Ontario Empire life is looking to hire a Product Manager to join our Group Product & Marketing team! The GRS Product Manager will support the Group Retirement Savings line of business. • Group retirement plans are a terrific way for
read more...
Conseiller ère boutique
Company:
Groupe Contant Inc
Location:
CA -
Sainte-Agathe-des-Monts
Posted: May 22, 2025
Description du poste Groupe Contant est à la recherche d'un(e) conseiller(ère) boutique pour notre succursale de Sainte-Agathe-des-Monts.Venez rejoindre le Groupe Contant, chef de file dans son secteur d'activité où vous aurez des défis, mais surtout un environnement de travail incomparable dans
read more...
Strategic Planner
Company:
IPG Health
Location:
CA -
Montreal
Posted: May 21, 2025
About IPG Health Montreal: • Join our passionate and innovative team at IPG Health Montreal, where we're dedicated to crafting impactful strategies that drive success for healthcare brands. • We offer a collaborative environment where your strategic thinking, analytical skills, and
read more...
Membership Manager – Bilingual French/English / Directeur, service aux membres – Bilingue
Location:
CA -
Canada
Posted: May 23, 2025
About ACTA The Association of Canadian Travel Agencies and Travel Advisors (ACTA) is the leading national trade association representing the retail travel sector in Canada. Our mission is to advocate on behalf of our members, provide exceptional educational resources, and promote professionalism
read more...
Manager FP&A
Company:
The Mason Group Inc
Location:
CA -
Etobicoke
Posted: May 23, 2025
Manager FP&A Employment Type Permanent Location Etobicoke, Ontario Apply SHARE THIS JOB • Our client is a large multinational company in the logistics and supply chain space looking for a Manager of Financial Planning & Analysis. • The Manager, Financial Planning and Analysis will be
read more...
Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide
Company:
Borgen Project
Location:
CA -
Caraquet
Posted: May 20, 2025
Are you passionate about making a difference in the world? Look no further! • The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. • With 20 years of experience in the advocacy
read more...
HR Director - Manufacturing / D RH - Fabrication
Company:
Oakleaf Partnership
Location:
CA -
Montreal
Posted: May 21, 2025
Oakleaf Partnership is working with a global CPG business to hire a HR leader for their Montreal factory.This is a high profile leadership position. • You will work with site management and wider business leadership to drive productivity and efficiencies at the factory.This role leads a team of
read more...
Intermediate Interior Designer
Company:
iN STUDIO
Location:
CA -
Calgary
Posted: May 21, 2025
Our Team is growing and iN STUDIO has an exciting opportunity for an Intermediate Interior Designer to join our Team. • In this role, you have the opportunity to work with a team of creative and highly talented individuals in contributing to high-quality interior design projects. • Your
read more...