Account Manager

HAYS RECRUITMENT CANADA

At Hays, we believe in being long-term partners with our people as well as our customers.
Together, we will work for your tomorrow, and the possibilities are endless.
With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions.
But joining Hays isn't just about being part of a global business leader;
together with over 12,000 people across 32 countries, you'll be making a difference in the world of work.

THE POSITION

• Obtain work orders for contract, contract to hire and permanent placement of consultants and independent contractors using established sales methods.
  
• Responsible for all client communications, conflict resolution and compliance on client deliverables and ensuring profitability expectations are met.
  
• Review all major deliverables to ensure quality standards and client expectations are met.
  
• Ensure that client issues are addressed in an efficient manner, informing recruiter and appropriate Business Unit Leader or company executive of any problems that may arise.
  
• Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable.
  
• Aware and in pursuit of opportunities for account growth and new business.
  
• Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations.
  
• Provide regular input on all account activity including status and call reports.
  
• Complete Consultant Feedback in a timely manner.
  
• Continually improve job and technical knowledge by participating in education opportunities;
  reading professional publications;
  maintaining personal networks and participating in professional organizations.
  
• Other duties as required.
  

Qualifications:

• Proven sales success
• Ability to build strong relationships
• Willingness to 'cold-call' and prospect for new business over the phone
• Self-confidence and a self-starter
• Must possess solid organizational and interpersonal skills and be detail oriented.
  
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction

BENEFITS and PERKS

• Competitive compensation plan, made up of industry leading commission and a base salary
• Flexible benefit plans
• RRSP matching
• Flexible working hybrid model
• 4 weeks' vacation + sales incentive days
• Work from anywhere 6x weeks per year
• Internal global mobility after 2 years & SO much more!

COMPENSATION

At Hays, we offer a dynamic and high-performing work environment where our uncapped commission structure surpasses industry standards.
We are committed to recognizing and rewarding the hard work and dedication of our employees.
The salary for this role consists of a base salary of $50,000, with an average earning potential of $60,000 - $85,000 in the first year.
However, it is important to note that there is ample opportunity to exceed this earning potential.

SUPPORTED TO SUCCEED

Backed by expert colleagues who want you to grow, you'll have access to mark-leading tools, training and resources so that you're set up to thrive.
Believing that personal growth leads to professional progression, you will feel heard, valued and assured that we care about your wellbeing.
This will enable you to reach your full potential, broadening your ability to make a positive impact on the world of work and leading to your own personal success.

OUR CULTURE

With the energy of the Hays culture behind you, you'll be part of a progressive business that's going places.
Working flexibly and trusting each other to deliver, you'll thrive in an environment that is inclusive, collaborative and motivating.

Everyone is welcome here.
We have deep diversity.
equity, and inclusion beliefs and goals (Search 'Hays Our Promise' to read more).
We encourage applicants from underrepresented and designated groups to apply, including women, indigenous people, visible or racial minorities, and persons with disabilities.
We have active groups which you can tap into from day one including the Pride Network, Black Connect, Veterans, Neurodiversity, South Asian, Hispanic, Innovation lab, WE Lead (for female leaders) and Sustainability.
We have a very active relationship with Big Brothers Big Sisters who we support with their work of supporting youth.
You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates.
Hays has a goal that by 2030 50% of our leaders globally will be female.
We want to hear from you.
You are welcome here.