Facilities and Operations Lead

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Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK.
Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to unleash the impact of HR.
Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes.
Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

At ELMO, you'll join an extraordinary team dedicated to making a significant impact.
We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth.
Here, you'll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.
Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day, as well as Connecting People Leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives including Career Pathway Programs
• ELMO Social and Diversity clubs
• Mental Health / EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

• Obsess over customers - Everything we do is designed to positively impact our customers
• Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
• Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
• Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change.
  

At ELMO, we believe that a well-run workplace fosters collaboration, productivity, and engagement.
As our Facilities & Operations Lead, you'll play a key role in ensuring our employees have a positive, safe, and seamless in-office experience across all ELMO locations.

Reporting to the Senior Careers & Culture Manager, you'll oversee office facilities, administrative operations, and workplace optimisation - making sure everything runs smoothly while continuously improving the way we work.

• Oversee office maintenance, repairs, and enhancements to ensure a safe, functional, and engaging workplace.
  
• Manage vendor relationships, contracts, and budgets for facilities and office services.
  
• Develop and enforce policies for space utilisation, security, and compliance (including ISO 27001).
  
• Lead workplace optimisation projects, including office moves and evolving space needs.
  
• Ensure seamless operation of ELMO's digital reception, office access, deliveries, and supplies.
  
• Oversee ELMO Café operations, ensuring high service standards and efficiency.
  
• Support company events, meetings, and onboarding by maintaining an exceptional office experience.
  
• Foster a collaborative and inclusive workplace culture, gathering feedback to drive continuous improvement.
  

• 3 to 5 years of experience in office and facilities management, operations, or a similar role.
  
• Strong organisational and multitasking skills with the ability to manage competing priorities.
  
• Excellent communication and interpersonal skills, capable of working with stakeholders at all levels.
  
• Knowledge of office operations, facilities coordination, and best practices.
  
• Proficiency in using office productivity tools.
  
• Strong problem-solving mindset and ability to adapt to changing needs.
  
• A detail-oriented approach with a commitment to accuracy and professionalism.
  

If you're a proactive, solutions-focused professional who thrives on creating exceptional workplace experiences, we'd love to hear from you!

Apply now and be part of the team shaping the future of work at ELMO!

ELMO Software Limited is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team.
Key to this role is an awareness of data privacy and security as you will be dealing with sensitive employee data in accordance with ELMO's ISO27001:
2022 Certified security policies and practices.

Mid-Senior level

Full-time

Administrative

Office Administration, Facilities Services, and Human Resources Services