Regional Distribution Manager Zahrawi Gulf

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

The Distribution Manager oversees the logistics, supply chain, and distribution of medical devices across the Gulf region, ensuring compliance with regulatory standards, customer satisfaction, and operational efficiency.

The Distribution Manager oversees the efficient operation of the warehouse, ensuring compliance with all relevant regulations for medical devices, and managing fleet operations.

ACCOUNTABILITIES

• Adhere to all Zahrawi Policies and Procedures as applicable.

Warehouse Management & Operations

• Work with the Warehouse Line Managers to oversee the receipt, storage, and dispatch of medical devices to ensure smooth operations.
• Maintain optimal inventory levels and manage inventory control systems.
• Implement and monitor standard operating procedures (SOPs) for storage, handling, and distribution.
• Ensure all medical devices are stored under appropriate conditions (temperature, humidity, etc.) per manufacturer and regulatory requirements.
• Operational Performance Reports:
  • Monitor and analyze operational metrics to identify areas for improvement in warehouse efficiency and team performance.
  • Generate weekly, monthly, and quarterly performance reports, focusing on inventory levels, accuracy, stock turnover, and warehouse productivity.
  • Provide regular reports on warehouse performance, fleet efficiency, and compliance metrics to senior management.
  • Create real-time dashboards to track operational KPIs, including picking accuracy, order processing times, and shipment delivery rates.

Inventory Management & Reporting

• Ensure accurate stock levels for medical devices.
• Use inventory management systems to track incoming and outgoing products.
• Conduct regular stock audits and resolve discrepancies.
• Monitor the expired/near expiry products monthly and prepare a report to be submitted to the QA & RA Manager.
• Approve the sales returns and follow up on the approvals necessary to avoid any delays.
• Inventory Accuracy Reports:
  • Conduct regular cycle counts and full physical inventory checks to ensure alignment with system records.
  • Analyze inventory data to identify inefficiencies, bottlenecks, and improvement opportunities.
  • Maintain an inventory accuracy target (e.g., 99% or higher) and report monthly progress to management.
• Stock Availability Reports:
  • Generate real-time reports for critical items to support just-in-time (JIT) inventory management.
• Slow-Moving and Obsolete Inventory (SLOB):
  • Identify and report on slow-moving, excess, or obsolete inventory.
  • Generate quarterly reports on inventory aging, highlighting items nearing expiration or regulatory non-compliance.
• Expiry and Regulatory Compliance Reports:
  • Maintain a log of expiry dates for all inventory and generate monthly reports to flag items requiring action.
• Inventory Costing Reports:
  • Prepare detailed inventory valuation reports, including metrics such as carrying costs, shrinkage, and write-offs.
• Inbound and Outbound Inventory Tracking:
  • Generate reports on inbound shipments to monitor supplier performance, delivery times, and discrepancies.
• KPI Reporting:
  • Track and report key inventory KPIs, such as inventory turnover ratio, days of inventory on hand (DOH), and order fill rates.

Fleet Management

• Oversee the operation and maintenance of the delivery fleet to ensure timely and efficient distribution of medical devices.
• Optimize delivery routes and schedules for cost efficiency and timely delivery.
• Ensure all vehicles comply with local transport regulations, including licensing, permits, and inspections.
• Maintain the vehicle service, maintenance, permit, registration renewal, Nuclear Medicine permit, Nuclear Medicine driver's licenses, Civil defense, Cargo clearing permit and gate passes.
• Fleet Management Reports:
  • Provide detailed analyses of fleet performance, including metrics such as on-time delivery rates, vehicle utilization, fuel consumption, and maintenance costs.
• Fleet Management Support:
  • Maintain vehicle maintenance logs, driver schedules, and fleet compliance documents.

Regulatory Compliance Across GCC Countries

• Ensure full compliance with local, regional, and international medical device regulations, including ISO and other applicable standards.
• Maintain up-to-date licenses, permits, and certifications required by health authorities, Civil Defense, and Municipality.
• Work closely with regulatory bodies such as given below for inspections, permits, and certifications.
  • UAE: MOHAP, DHA, and HAAD.
  • Qatar: Ministry of Health (MOH).
  • Bahrain: NHRA
  • Oman: Ministry of Health (MOH).
  • All Countries- Civil Defense & Municipality.
• Regulatory and Compliance Reporting:
  • Prepare and submit compliance reports for audits by health authorities, Civil Défense, and Municipality.

Safety and Risk Management

• Develop and maintain a robust emergency response plan for the warehouse, including fire safety, spill control, and first-aid measures.
• Safety and Incident Reporting:
  • Document and analyze all safety incidents, near misses, and non-compliance issues.

Admin

• Act as the primary point of contact for internal and external stakeholders, including regulatory authorities, suppliers, and clients.
• Represent Zahrawi in the MOH and different authorities.
• Documentation Management:
  • Maintain and organize all warehouse-related documentation, including delivery notes, invoices, inventory records, and compliance certificates.
• Staff Administration:
  • Maintain employee records, including attendance, training certifications, and performance reviews.

Team Management

• Recruit, train, and develop warehouse and logistics staff, ensuring the team has the required skills and knowledge to perform efficiently.
• Team Performance Reports:
  • Develop regular reports on team performance, including training progress, task completion rates, and adherence to KPIs.
• Team Management:
  • Oversee daily schedules and task assignments for warehouse staff.

Continuous Improvement and Reporting

• Financial and Budget Reports:
  • Prepare detailed budget reports, including warehouse expenses, fleet costs, and variance analyses.