As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and our customers have an excellent experience.
General Manager is generally a full-time opportunity and offers excellent benefits.
Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or restaurant assistant general manager is very helpful to your success at this job.
Requirements/Responsibilities
Essential Duties:
Manages, trains, monitors, and coaches Crew/Team members, Carhops, and Skating Carhops.
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
Adheres to and monitors employee compliance with the drive-in employee handbook, policies, and practices.
Performs restaurant opening and/or closing duties.
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures.
Completes and maintains all drive-in restaurant employment-related records and payroll records.
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
Interviews and hires restaurant crew and management team members to achieve proper staffing levels.
Prepares all necessary operational reports. Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
Develops and implements a marketing plan.
Special Instructions:
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
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